Please take a moment to thoroughly examine our Shipping & Delivery Policy prior to making any purchases of our products. This policy will be applicable to all orders placed with us. Should you have any inquiries, please don't hesitate to contact us either by phone at 1-888-644-0926 or via email at support@universeofcomfort.com.

WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?

We provide a range of shipping options. In certain instances, our inventory may be managed by a third-party supplier who will oversee the shipping of your products.

FREE SHIPPING - We extend complimentary shipping on all orders, which shows our commitment to the user's experience. The shipping policy is reflected on the specific product(s) you wish to purchase.

DO YOU DELIVER INTERNATIONALLY? - We do not offer international shipping. We only ship to the U.S. and Canada.

WHEN WILL I KNOW MY ORDER HAS SHIPPED?

Upon placing your order, you'll promptly receive an order confirmation email, indicating that we've received your order in our system and pre-authorized your credit card for the purchase. Subsequently, we'll contact our suppliers to confirm the availability of your ordered items for immediate shipment. If your item is on backorder or unavailable, we'll cancel the pre-authorization and notify you via email.

WHEN WILL MY ORDER SHIP?

For specific product information, please review the Order Delivery Time dropdown on the product page. Generally, orders will ship in less than a week and you'll receive tracking information within 24 hours of your order leaving the warehouse. Should you not receive tracking information within six business days of your order, please feel free to reach out to us at support@universeofcomfort.com.